I was having my old Jetta towed to another shop for a radiator replacement, but the driver said he bet he knew a place that would charge me less. I was hesitant because I've been taken advantage of plenty of times, the joys of being a girl and constantly mechanic hopping.. the entire time I've had this car I've had issues with the coolant leaking, particularly when I would turn the a/c on or have to use the defroster. You'd think after 5 repairs I wouldn't still be afraid to turn my air on in the middle of July. Anyway, John gave me a call after I had it towed to G&M instead and said he would do an inspection on it first to make sure it was the radiator that was leaking. He called later to confirm and gave me a price that was about $90 lower than what the other shop was going to charge me. After they started work on it he gave me another call and said they had found another problem- the a/c condenser(compressor? one of those) was also bent and they couldn't get the new radiator in without replacing the condenser as well. I wasn't thrilled about dropping a grand on my lil hunk of junk, but I held out hope they were being honest and this was the root of the problem I've had for 2+ years. After doing some Googling(I'm one of those) I discovered this was probably the root problem of the leaks and overheating. John certainly gave me a great price and charged minimal labor for both jobs, because I was in a bind. I appreciate that he kept in constant communication with me and gave me an estimated window for when it'd be ready for pickup.
Katie, we really appreciate your business and taking the time to review us. We try our best to make…Katie, we really appreciate your business and taking the time to review us. We try our best to make sure everyone is handled in a professional matter and go out of our way to help customers.
- G & M Auto Repair