5

Great service friendly took me in right away , honest . Definitely 5 stars

5

On the afternoon of December 23rd, I was on the 405 heading into The Valley from the top of Sepulveda Pass. As I braked to reduce my speed on the downgrade, I heard a loud grinding noise and felt a vibration in the steering wheel. I immediately called G & M, explained what I was experiencing to Richard, and he said bring the car in. Oh sorry, Richard runs the joint. Keep in mind that this was 2 days before Christmas, and the shop was closing in a couple of hours. Always smiling, upbeat, and professional, Richard greeted me when I got there and pulled the car into one of the service bays. Fernando, one of the very experienced, talented service technicians, diagnosed that the rotors were the problem. While I waited, he machined the rotors to perfection. As I drove home, the brakes worked great! Most recently, this past Thursday I noticed that my right front headlight was out. I called and asked Richard if I could bring the car in Friday (yesterday) morning to replace it. He energetically said, "Of course! I open at 8." I got there just as the doors were rolling up. Again, with an enthusiastic hello, Richard and I chatted briefly about the fact we both love our Toyotas --I have a Prius V, and Richard with a Prius C. We agreed we'll probably keep our cars forever. Shortly thereafter, Toti (another very experienced, talented service technician) headed to my car and replaced the headlight lamp. I was in and out in 12 minutes! If you live in the Santa Clarita Valley...no, forget that. If you live in California, this is the shop to bring your car for service. With good prices and skilled, friendly, honest people, why would you go anywhere else?

5

Great people. Got my car back fast. Really nice guy. Like i told him in the most respectful way. I hope i never see him again. Lol.

5

Easy to make an appointment on line. Work was done in a timely fashion and owner was friendly and knowledgeable. Didn’t try to upgrade but did inform me about some things that needed repair but not urgent.

5

Richard was so nice and extremely pleasant to deal with! Very personable and helpful! Took care of us right away, and we were on our way! I would absolutely recommend them to anyone! I’d give you guys 10 stars if I could! Thanks again for everything!

5

I always take my cars here and I’m never disappointed. I had not dealt with Richard before, but he couldn’t have been nicer or more accommodating. Thanks again G&M!!

5

Very good service! Kept me informed. I will only bring my car to G & M. I highly recommend !!!

5

Trevor was great. He was able to get my Jeep in to look at a possible issue. He was honest and kept in contact with me on a daily basis about my Jeep. Great shop.

5

Excellent service & friendly staff

5

Excellent customer service !!! So appreciated! Especially being a women, Felt that I could trust them with my car and sure enough they proved to be just that. Trustworthy! Thank you Brian. And staff Many blessings going your way.

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