Went into GM knowing my Scion XB needed attention. Brad in the front office kept me abreast of my issues with professional explanation and photos of my problem areas (front brakes, rotors, axel seal, filters). At no time did I feel I was being played or manipulated into service I did not need. Brad is a straight shooter and somebody you can trust. When I pulled out of there, I immediately knew GM took great care of my car in addition to their incredible customer service. It's a good feeling I don't have to worry where to take my vehicle or who I am dealing with, Brad and the mechanics at GM are now my go to folks for repair needs. Backed by a 2 year, 24,000 mile warranty for parts and labor, whichever comes first. Warranty is in-house service only.